So you want to get into the online forum business eh? We’ll, you’re going to need to know where to start, and if you listen to this podcast, you’ll be well on your way. I talk with Patrick O’keefe who wrote the book entitled Managing Online Forums.
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards
Every day, millions of users log on to their favorite online forums, communities and social spaces and interact with others to get advice and discuss everything from the latest news and trends to their hobbies and professions to whatever else strikes their fancy. Administrators have to lead these communities, deal with difficult users, manage staff members and make tough decisions.
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